QUALITY MANAGER
Objective:
The function of the Quality Manager is to coordinate all activities which are essential for meeting the quality standards of The Drake Company.
Job Duties and Responsibilities:
Quality
- Administer the Drake Quality Process.
- Develop and oversee all plant quality programs.
- Drive continuous improvement throughout the organization.
- Identify relevant quality related training needs and deliver company-wide quality training programs.
- Review standards, policies and procedures to evaluate effectiveness of quality programs; Implement and monitor quality procedures.
- Develop, execute and analyze quality reporting measures.
- Resolve quality issues with suppliers, customers and company personnel; Resolve customer’s quality related issues; Supply corrective action reports to customers.
- Establish and lead internal and external quality process audits.
- Direct resolution to quality problems.
- Investigate and determine cause of faulty work and consult and advise production supervisors as to corrective measures.
- Interface with internal and external customers concerning problems with quality assurance and assure that effective corrective action is implemented.
- Supply quality performance reports to Senior Management.
- Maintain calibration of all testing equipment.
ISO
- Oversee daily and on-going activities associated to ISO programs.
- Perform in-house quarterly audits; update records and train as needed.
- Maintain records of work practices; update as needed.
- Implement work practices to maintain compliance with ISO standards.
Experience and Attributes Required:
- Bachelor’s Degree in applied science or engineering field.
- 5 years previous experience in Quality Assurance.
- Experience in quality management systems and audits.
- Experience in project management.
- Excellent problem solving skills.
- Excellent organization and time management skills.
- Knowledge of regulatory requirements for quality, ISO and safety.
- Minimum 3 years experience in the corrugated industry.
- Strong foundation in interpersonal communication concepts, specifically written, oral presentation, listening and facilitation skills.
- Well versed in Microsoft Office Suite.
To apply for this position send resume to hr@thedrakecompany.com.






